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| It's So Easy... |
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1. Print the order form, |
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2. We'll phone you to confirm details of your spectacles' repair. |
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| 3. We will fix your spectacles and we will post them back
to you – as good as new - with a 12 month guarantee |
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| What You've Said... |
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 I sent a pair of glasses for repair to you on Tuesday,
you contacted me by 'phone promptly on Wednesday and the glasses (good as new) are back on my wife's nose today (Thursday) This is a service that I just didn't know existed still in the 21st century.  Mr C Barron. |
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“Good as New!” By Phone, by email, by post You can phone us now and ask us anything you want to know. The same goes for email – use our email enquiry form After you send us your spectacles/glasses using the ORDER FORM, we will receive them and check them for you. Then we will phone you or email you and check what we propose to do. Remember, we will call you and we will not proceed without your say-so. Once we have your go-ahead we will then make the repair and post them back to you as soon as possible. We try to do all repairs the same day that they are received at Spec Repairs so please make sure you give us good contact information o the order form. The vast majority are posted back to customers within 48 hours. We have been repairing spectacles/glasses for over 50 years and most of it is pretty much the same as it’s always been – by hand. There isn’t a better way to do it - but it means that each pair gets individual attention and is personally mended & checked by our skilled technicians. If we don’t have a part (and we have a lot!) we can make it for you. ALL our work is guaranteed for 12 months with no quibbling. 99.9% of the time it’s repeat customers coming back to repair another pair or a friend who has heard about us and 0.01% guarantee work! Rest assured that Spec Repairs will deal with your special spectacles or sunglasses (and with your enquiries) with the care & attention that you’d expect from a company that has been doing it for over 50 years!
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